How to Service Your Electric Scooter

How to Service Your Electric Scooter

The terms “servicing” and “maintaining” are often used interchangeably when it comes to electric scooters. The difference between them is that a service usually refers to a check-up performed by a professional, while maintenance is something all e-scooter users can and should be doing all the time to maximise the lifespan, safety and enjoyment they get from their device.

While there is a difference, service and maintenance habits can be combined to form an overall set of regular actions that all go towards looking after your e-scooter. This set of actions is known as preventive maintenance, which when done correctly can:

  • Help you become familiar with your scooter
  • Reduce hazards
  • Reduce costs
  • Make riding more enjoyable

On the other hand, corrective maintenance is waiting until a problem is impossible to ignore, and then paying for it to be fixed. This can be costly, dangerous, and time consuming, as well as resulting in a reduced ride experience.

The most important parts of your scooter to check regularly are your batteries, brakes and tyres. We suggest creating a regular maintenance routine, which should be supplemented with professional servicing – if you’re looking to get your e-scooter looked at by an expert, contact The E-Scooter Co. for details about our service centre.

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Looking after your e-scooter battery

E-scooter batteries need to be looked after well in order to function properly and last for as long as they are designed to. Batteries are complex parts and are susceptible to their surroundings, needing to be kept dry and at temperatures above freezing.

Maintaining a battery is achieved by understanding sensible riding and charging habits. For example:

  • Don’t let the battery empty entirely
  • Always use OEM chargers and accessories
  • Put your battery on tender charge if your scooter isn’t being used for a long period of time
  • Avoid riding or parking your scooter in wet or hot locations

Batteries unfortunately aren’t something that can be opened up and adjusted if something isn’t right. The best thing riders can do to service batteries is to learn about their battery and charge it in a way that maximises its life, and if something goes wrong it’s likely you will need a professional to get it fixed or replaced.

How to look after e-scooter tyres

Tyres are something that most people can look after and replace without much assistance. They are a key part of the regular checks that make up preventative maintenance.

Tyre pressure is a good place to start. When tyres are underinflated they puncture more easily and don’t grip surfaces as well as they should. Check your scooter’s manual for information on optimal tyre pressure, and give them a quick check before you ride to detect any unexpected changes.

When you check for pressure you can also check your tread for signs of wear. As the tyre is used it will wear down, and eventually will require replacing.

It’s also recommended that puncture protection fluid is used. This can be applied by scooter owners or by a specialist, and is a good way to increase your tyres’ lifespan.

Servicing your e-scooter brakes

It’s very important to always have brakes that work as they should. Brakes should be checked before every ride and as part of a regular check-up you can do yourself on your whole e-scooter every 2–4 weeks. A regular check of your brakes should involve:

  • Visual inspection, looking at the exposed parts for signs of wear or damage
  • Applying the brake to a spinning wheel. It should stop immediately, and without making unusual sounds.

There are different kinds of brakes, with different common problems and fixes. For example, disc brakes making a sharp hissing sound may be affected by foreign substances on the pads or disc surface, which will need to be cleaned. Refer to your scooter’s manual to diagnose common problems and for information on what circumstances indicate that your brakes will need replacing.

Creating an e-scooter servicing routine

How the specific parts of your e-scooter are serviced and maintained depends on how often it's used and what the manufacturer recommends in their instructions.

However, this doesn’t stop anyone from forming a servicing routine with simple checks and habits that can be done by all scooter users.

Pre-ride checks don’t need to be long and complicated – the important thing is that you do them until they become second nature. A simple pre-ride check will include:

  • Brakes – do they stop a spinning wheel without any issues
  • Tyres – do they look OK, is the pressure correct
  • Lights – front and rear lights need to work at all times

Many experienced e-scooter users will do a check every 2–4 weeks that covers more ground. This might include:

  • Moving the steering column to check for slack
  • Checking the brake light
  • Checking brake discs to make sure they are moving in an uniform motion
  • Visually inspecting the frame for cracks or bends, especially around connecting areas

Then there are checks that can still be done regularly, but less often – for example, at least once a year. They might include:

  • Inspecting the wheels for sideways movement and uniform rotation
  • Cleaning the inside of your folding mechanism
  • Checking for dust particles and residue in the charging port
  • Checking battery health

Your e-scooter’s user manual will contain information on safety guidelines and the replacement cycle of consumable parts. For example, the Dualtron Thunder Manual contains a table detailing its components and typical replacement cycles, measured in years or kilometres ridden. 

For effective maintenance and servicing it is essential that you are familiar with the guidance given by your manufacturer, in relation to general tips and things to remember as well as what to do with specific parts.

Combine habits and get the most out of your e-scooter

Servicing your e-scooter is a combination of what you do every time it’s used, every time the battery is charged, every few weeks to spot small changes, and at longer intervals to check more complex components.

The best way to service and maintain your e-scooter is to learn as much about your scooter as you can and build these habits into a routine you follow without thinking. Then, when you contact the professionals for a more comprehensive check-up, you can be confident you’ve done what you can to minimise the need for any replacements or repairs – and you’ll get more enjoyment from your scooter along the way.


If you have any questions about getting your e-scooter repaired or serviced professionally, contact The E-Scooter Co. and we’ll let you know how we can help.